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Cassie Hayes
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Cassie Hayes

Premier Ops Spot
As a 4th-generation small business owner, I know how many hats you wear. My team and I want to help you automate or delegate the challenging parts of your business, so you can get back to doing what you love.
Yellow Rating Star
5.0
(86)
user reviews
completed projects
English
Location Icon
Cary, IL

About

As a 4th-generation small business owner, I know how many hats you wear. My team and I want to help you automate or delegate the challenging parts of your business, so you can get back to doing what you love.

Service Expertise

HoneyBook Setup
Clientflow Mapping and Strategy
Automation
System Operations and Management
Business Strategy and Coaching
Virtual Assistance

Industry Expertise

Catering / Food and Beverage
Bookkeeping / Accounting
Marketing
Virtual Assistants

Services & Rates

HoneyBook Consulting
Finally, get your Honeybook issues solved! During this 50-minute session, we’ll get you some quick wins by troubleshooting or strategizing in your Honeybook account. You’ll complete a questionnaire ahead of time to ensure we focus on what you need. After our meeting, you’ll receive an email summary including next steps, a recording and transcript of the call, and if applicable, relevant resources.
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Starts at
$
250
HoneyBook Full Setup
All Honeybook Setups begin with a Strategy Session, during which we map out your current client process together. This color-coded visual map clearly shows which steps we can automate for you in Honeybook. This map will help us craft an effective, efficient Honeybook account that aligns authentically with your brand. We will then build everything for you, including branding your entire account, customizing your pipeline, building automations, creating email templates, and creating beautifully branded Smart Files that make it easy to book new clients.
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Starts at
$
2000
Business Strategy & Virtual Assistance
You need a reliable Strategic Thought Partner, but you also need help organizing or executing the day-to-day tasks that keep your business running. With this package, you get an hourly strategy call every month, quarterly strategic mapping meetings, PLUS execution from our virtual assistant(s). If needed, project management can also be included. From Google Workspace setup and organization to creating SOP and our Prep to Hire suite, let us help you delegate and execute so you can focus on your purpose and your people.
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Starts at
$
650
Operations Audit
My Strategic Ops Audit uses my Signature RELIEF framework to identify whether you have the right tools in your tech stack, decrease your subscription expenses, and prioritize the highest-impact projects that will bring you closer to your goals. The Strat Ops Audit now also includes Process Mapping too! The result? You'll experience RELIEF that you have the tools you need - within your budget - to support your business running smoothly.
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Starts at
$
500
Business Consulting
Need help troubleshooting your Google workspace, knowing what tool to use, or strategically problem-solving an operations issue? Book a 50-minute call, fill out my prep questionnaire, and get your problems solved! After your session, you’ll receive an email summary including next steps, a recording and transcript of the call, and if applicable, relevant resources.
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Starts at
$
250

Reviews

February 27, 2025
 | 
Lola B.

The biggest transformation I feel after this Ops Audit is that I now have a plan. Getting everything out of my head, which is NOT where it should be, and mapping the process was such a relief. Now anyone can look at it and know exactly what needs to happen. The questions she asked were substantive and helped me think differently about my tech stack.

Services Booked: Ops Audit

Industry:  Financial

Response from
Lola B.

5
July 3, 2024
 | 
Marlene E.

I was so thankful to work with Cassie on a few concerns in my HoneyBook flow. I can now know that my clients are receiving the correct information and I am able to utilize HoneyBook more efficiently. She does an amazing job with details and creating clear systems.

Services Booked: Honeybook Setup + Honeybook Consulting

Industry: Natural Health

Response from
Marlene E.

5
February 25, 2025
 | 
Norma B.

Cassie completed my entire setup and she was an absolute joy to work with. She was always available when needed and provided links for me to navigate to things I needed to know. The branding and automations are what I really appreciated the most.  Makes me look more professional and my clients have complimented me on the process.

Services Booked:  Honeybook Setup

Industry: Virtual Assistance

Response from
Norma B.

5
September 4, 2024
 | 
Kaci F.

Before meeting with Cassie, my Honeybook was clunky and I was doing tasks manually. Cassie was able to provide a lot of tips & tricks. She walked me through step by step on how to improve systems and setup, and helped me troubleshoot the connection between Honeybook and my website. Now I have a plan in place to improve my workflow and systems that will allow me to scale.

Services Booked: Honeybook Consulting

Industry: Virtual Assistance

Response from
Kaci F.

5
September 8, 2023
 | 
Melissa S.

At the end of my strategic ops audit, I could really see how having the systems optimized will help me execute my business as a coach, and not have to tinker with back-end items in addition to saving hundreds of dollars per year. And Cassie made it irresistible for me to accept her Comprehensive support package to get my systems changed over and set up so I can focus on getting more leads and clients!

Services Booked: Operations Audit

Industry: Running Coach

Response from
Melissa S.

5
June 29, 2023
 | 
Regina M.

Cassie helped us streamline our operations systems and updated our website.  She is very thorough and always thinks ahead for what needs may come next.  She is almost always available to assist outside of our regular scheduled meetings.  It is very comforting knowing she is just a phone call away!  The ease she has provided in our organizational systems is outstanding!

Services Booked: Business Operations Support

Industry: Painting Contractor

Response from
Regina M.

5
July 21, 2023
 | 
Trish B.

I have to give Cassie a very high recommendation for being so great at listening as we talked through all the details of my business operations.  She is very knowledgeable, professional and is an expert at what she does.  Cassie is easy to talk to, very efficient with time and a pleasure to work with!  This audit helped me decide to take the next needed steps in my business so I can be closer to the end result of having more time freedom while still delivering services at a top-quality level.   

Services Booked: Operations Audit

Industry: Website Designer

Response from
Trish B.

5
July 2, 2024
 | 
Denise O.

Cassie has always been so generous with her time and expertise, so she was my go-to person for when I needed specific assistance with a project for a new income stream I'm working on.  She solved the issue in literally a few minutes, and then helped me with a few other things too! She always added more than I asked for (but needed)!

Services Booked: Honeybook Consulting

Industry: Wedding Officiant

Response from
Denise O.

5
September 3, 2024
 | 
Sarah R.

Having an hour of Honeybook consulting with Cassie was SO helpful. She was patient and explained everything in a way that made it easy to follow. I've gone back to the notes and resources over and over. I genuinely don't think I would have managed to set things up myself without her help!

Services Booked: Honeybook Consulting

Industry: Public Relations

Response from
Sarah R.

5